Support
Stuck, lost a dino, or a question as a parent? Here is how things work, and how to reach us.
Where is my progress saved?
On your device only. There is no account, so progress stays with the phone or tablet it was made on. Deleting the game deletes it.
I bought something and did not get it
Open the store inside the game and tap RESTORE PURCHASES. If it still does not show, write to us with the game's name and the date of the purchase (never send card details).
Notifications
Reminders come only if you said yes after the first hatch, never at night and at most one a day. Turn them off any time in your device's settings.
For parents
Our phone games have no chat, no ads and no account, and collect no personal data. Every purchase asks a grown-up question first.